We stayed at Disney’s Port Orleans French Quarter for my son’s first birthday trip. We made this choice based upon hotel size and price. I like deluxe Disney properties, but it was time to do something a little more economical.
I made 2 room requests- 1st floor and near transportation. We were the corner room in building 7 on the first floor. Nearly the furthest from the transportation. It was also a lengthy walk to the check-in which we had to do several times. Our refrigerator was broken (as was the replacement). To Disney’s credit they did go to the local grocery store and re-purchase my son’s specific yogurt that spoiled. However it all involved waiting in the room, walks to the front desk and wasting valuable trip time (and it was only a 3 day trip) doing things we shouldn’t have had to do. During one said walk on the first evening I asked about shampoo and conditioner and bath soap- as there wasn’t any in our room. Yes they supplied it. And no, they do not know why it wasn’t in our room upon our arrival. We only had 3 nights here and it was a disappointment that this involved so many trips to the front desk. Also we were there to celebrate my son’s birthday and our anniversary. We did receive a photo for his birthday – he’s 1 though so that was lost on him. We weren’t given any other acknowledgement. Not that they had to but the combination of the troubled room along with our celebrations, I thought there may have been some morsel.
If staying at this property with young children and toddlers, I would recommend bringing masking tape or outlet covers to cover the exposed outlets. There were 2 sets of 2 that were completely exposed and at the perfect height for my nearly 1-year-old son to reach. Disney no longer provides outlet covers, at least they said they don’t to me at this property.
Finally the greeter/bell services guy at the front made a huge mistake as it related to a cab to take us to dinner one night. I asked in advance for one to be ready in a half hour with a car seat and he confirmed they had one. Of course they didn’t have a cab and we were stressed and late for dinner. There were some other minor delays in the food court, but not worth detailing. Overall these were not the magical experiences that I expected. We travel extensively since I sell travel part-time and I expected better.
I would probably stay at this property again but I really hope Disney straightens out some of the service issues.
Happy Travels! So many vacations to take, so little time…
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